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Frequently Asked Questions

Frequently Asked Questions

  1. How many days do you take to ship the orders?

Answer: We take 2-3 days for the orders that are in stock and 7 days for “back-ordered” products to ship.

2. How many days does it take to reach our order to us?

Answer: It will take 4-5 days normally to reach your products anywhere in India and 7-10 days to reach at International destinations. Due to some uncertain circumstances like All India Strikes or State Level Strikes and lockdown situation due to pandemic, it may take a longer than usual time to deliver your order.

3. How to check the status of our order?

Answer: You can check your “my account” section on our website for any updates. You will be provided with the tracking number or AWB number so that you can track your order. You can track your order in the “Track Your Order” section at the bottom of the Homepage.

4. Can we order customized products with Mithila Painting/Madhubani Painting?

Answer: Yes, you can always ask about it on our WhatsApp Number.

5. Is there any separate price for Bulk orders?

Answer: Yes, Bulk orders are charged at a wholesale rate. You can always ask for a coupon code before making Bulk Orders.

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